VAMP BEAUTY COSMETICS PRIVACY POLICY
Effective Date: July 23, 2024
1. Introduction
VAMP Beauty Cosmetics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services (collectively, the “Platform”). By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information:
- Directly Provided Information: We collect information you voluntarily provide, including your name, email address, phone number, shipping and billing address, payment information, and any other details you provide while creating an account, placing an order, or contacting customer support.
- Account Information: We may collect additional information such as your date of birth, gender, skin type, hair concerns, and purchase history to personalize your experience and offer relevant recommendations.
2.2. Automatically Collected Information:
- Usage Data: We automatically collect certain information about your interaction with the Platform, such as your IP address, device type, operating system, browser type, pages viewed, and referring URLs. This information helps us analyse trends, administer the Platform, and improve user experience.
- Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your browsing experience, remember your preferences, track your usage patterns, and personalize content and advertising. You can manage your cookie preferences through your browser settings.
2.3. Third-Party Information:
We may receive information about you from third parties, such as social media platforms when you link your account or interact with our social media pages.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil your orders, including payment processing, shipping, and order confirmation.
- To provide customer support and respond to your inquiries.
- To personalize your experience on our Platform, such as recommending products based on your preferences and purchase history.
- To send you marketing communications, promotional offers, and newsletters (with your consent). You can opt out of receiving such communications at any time.
- To improve our products, services, and Platform based on your feedback and usage patterns.
- To comply with legal and regulatory requirements, including those under the Information Technology Act, 2000.
4. Disclosure of Your Information
We may share your information with the following third parties:
- Service Providers: We engage third-party service providers to assist us with various business operations, such as payment processing, shipping, and marketing. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Partners: We may share your information with our business partners for joint marketing or promotional activities.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
5. Your Rights and Choices
You have the following choices regarding your information:
- Access and Correction: You can access and update your account information by logging into your account.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Restrict the processing of your personal information.
- Data portability (receive a copy of your personal information in a structured, commonly used, and machine-readable format).
- Withdraw your consent for processing your information (where processing is based on consent).
You can exercise these rights by contacting us through the contact details provided below.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. Children’s Privacy
Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
8. International Data Transfer
Your information may be transferred to and processed in countries other than India, where data protection laws may differ. By using our Platform, you consent to the transfer of your information to countries outside of India.
9. Legal Basis for Processing (GDPR)
For users in the European Union, our processing of your personal data is based on the following legal grounds:
- Contractual Necessity: We process your data to fulfil our contractual obligations to you, such as processing your orders and providing customer support.
- Legitimate Interests: We process your data for our legitimate business interests, such as improving our products and services, personalizing your experience, and sending you marketing communications (where we have a legitimate interest to do so).
- Consent: We may process your data based on your consent, such as when you sign up for our newsletter or participate in surveys. You can withdraw your consent at any time by contacting us.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Platform or by sending you an email.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
VAMP Beauty Cosmetics
G-18, Krushnam Skywalk, Opp. Nilkanth Restaurant, Mehsana.